Terms of Service

Terms & Conditions

Jojo’s Special Occasion Hire will provide Special Occasion Equipment under these Terms & Conditions Of Our Agreement

The Services We Will Provide Under This Agreement are:

By placing an order with us over the internet you are agreeing that you accept the following Terms & Conditions:

Please read this carefully Terms & Conditions for Jojo’s Special Occasion Hire, upon entering Into this agreement, you the hirer are agreeing to the terms set out In These terms and conditions. This will form a binding contract with you.  No alterations or changes to these terms and conditions will be valid unless we have agreed in writing with you.

Within these Terms & Conditions to goods hired including, Candy Cart, Wedding Linen Hire, Cake Stands, Cake Separators or any other equipment hired by you from us under this contract of hire agreement.

We have the right to collect hired items after the event has finished due to your contract agreement coming to an end.  We need to clean them ready for our next hire.  We have very tight deadlines & Under NO circumstances is the collection time negotiable.

Our Hire equipment will be at the venue of your choice, we only cover Leicestershire Area ONLY.  We will set up ONLY If you have chose that package, I will collect at a time agreed between ourselves

Charges

Agreed in writing by us as stated on your Quotation the price of Hire will be the price quoted.  Your quotation is only valid for 28 days.  Prices are in GBPounds inclusive of 20% VAT

Hire Conditions

Non-Refundable Deposit

The hirer agrees to pay Jojo’s Special Occasion Hire specified for the equipment hired for the Hire period stated on there invoice.  A non-refundable deposit is required on the time of booking.   This will secure your date. If the balance isn’t paid in full by 28 days before the event you will break the terms of our contract agreement between us and the deposit will NOT be refundable. If a balance isn’t paid in FULL we have the right to withdraw all our services of your acceptance of your order. If you wish to extend the time of hire this needs to be requested in advance to check availability, this needs to be requested by email as soon as possible.

Ownership

All items will remain the property of Jojo’s Special Occasion Hire

Cancellation Of Contract Agreement

You can cancel at any time up to 28 days before event without incurring any additional costs. If you wish to cancel after that time your deposit becomes NON-REFUNDABLE. Cancellations after this will be charged at 100 percent of the balance owing & Administration costs. All cancellations must be made in writing by email.

Loses or damages

When goods collected are damaged or lost, we have the right to charge you a damage waiver fee which will be deducted from your deposit. (Details of these charges are available on request)

Whilst the goods are in your possession the customer will be held fully responsible

Payment Terms

We accept the following payment methods:

• Payments can be made by BACS transfer
• Secured Paypal
• Deposit required on time of booking to secure your date
• Balance is due to be paid in fULL, 28 days before the event date

Equipment

Equipment must be returned on the date specified on your invoice

Late Payments

Late Payment Fees will be applied from your deposit for any days your payment is late. Late payment fees are £20 each time it’s late

If equipment received back late is later than the date agreed than specified date, Late Payment Fees will be applied from your deposit

Damage Fees

Damage waiver Fees applies if goods returned in unfit condition. Price List Available On request

Cleaning Fee

Cleaning Fees will be applied if returned in a un-clean condition. Price List Available On Request

NO solvents to be USED on equipment, just warm soapy water as this can damage the equipment.

General Terms Under This Agreement

All goods remain your responsibility until Jojo’s Special Occasion Hire has collected them from you. They need to be stored in a dry place, and In there original packaging

Public Liability

 Jojo’s Special Occasion Hire will not be held liable in respect to:

Death or Personal Injury caused by our negligence

Fraud or fraudulent misrepresentation

Disease or illness occurred or damage in respect of hire

Any damage or defect to a property or equipment

The equipment is the customers responsibility until we have collected the equipment and inspected it

Caution should be made when using candles, we will not be held responsible for any loses, damages, injuries or defects in using candles. Permission should be sought from the venue for the use of candle

FOOD SAFETY WARNING

We cannot be held responsible for any issues resulting in food allergy’s. Some of our Candy Cart Sweets, Forrero Rocha Stands contain nuts, traces of nuts & nut oil which have been made along side products with nuts.

All Children should also be supervised by an responsible adult, has some of the products could cause a risk to choking.

Summary

These terms and conditions are governed by the law of England and Wales and you agree to submit to the exclusive jurisdiction of the English courts.

If for any reason you are not totally satisfied you can send your complaint to jojosspecialoccasionhire@gmail.com

Thank you Jojo’s Special Occasion Hire